FAQ: Can I choose the delivery date and time?
A: Yes, you can choose your delivery date and time on the cart page. Select your preferred date in advance, and choose a time within our available slots:
- 10:00 AM - 01:00 PM
- 01:00 PM - 04:00 PM
- 04:00 PM - 07:00 PM
- 07:00 PM - 10:00 PM
Please note, we need 2 hours to prepare the delivery. The available time slots depend on when you place your order. For example, if you order at 10:30 AM, you’ll be able to select the 10:00 AM - 01:00 PM time slot. If you order at 12:00 PM, the available slots will start at 01:00 - 04:00 PM.
Important: Orders placed after 11:00 PM may have delivery times starting from 01:00 PM the following day.
During festive seasons, we may adjust the time slots to better suit our delivery schedule.
In some cases, if you’ve placed your order in advance and need to narrow down your delivery time slot, you can leave a note for us in the "Delivery Instructions" box on the second page of checkout, as shown in the picture below. We’ll do our best to accommodate your request.