Meet Alstro — Your Gentle Doves AI Assistant, Now Live Everywhere

Say hello to Alstro — Gentle Doves' digital assistant, available 24 hours a day to help you with everything flowers.

His name comes from Alstroemeria, a flower that symbolises friendship, support, and devotion. Just like the flower, Alstro is always here when you need him. 💜

What can Alstro do?

On LINE & Messenger

🌸 Flower recommendations — Tell him the occasion, your budget, or a colour you love. Alstro will curate the best collections for you.

📦 Order status — Share your order number and Alstro pulls live status from our system instantly.

🕒 Delivery & pickup slots — Tell him when you need it. Alstro calculates available time slots in real time based on your chosen method.

📸 Photo reading — Send a photo of flowers you like and Alstro will try to find the closest match in our shop. He can also read bouquets, photos of our own arrangements, and more.

💳 Payment slip — Send your transfer slip right in the chat. It goes straight to our team automatically.

✍️ Card message help — Not sure what to write? Alstro helps you craft the perfect message, in Thai or English.

💬 Multilingual support — Chat naturally in Thai, English, Chinese, Korean, Japanese, Burmese, or Russian. Alstro adapts to you instantly.

🙋 Human handoff — For anything that needs a real person, Alstro connects you to our team right away.

🌿 Shop knowledge — Alstro knows our policies, delivery areas, pickup rules, payment methods, and more. Ask him anything about how we work.

On our website chat

🛍️ Product recommendations — Ask Alstro what you're looking for and he'll suggest picks based on your browsing and past orders.

🛒 Add to cart — Found something you like? Alstro can add it straight to your cart.

📦 Order lookup — Sign in with Google, Facebook, email, or Shop and Alstro can pull up your order details.

🌐 General flower advice — Even outside our catalogue, Alstro can search up ideas — care tips, styling, and more — to help you out.

🙋 Human handoff — For anything trickier, he'll loop in our team, who'll already have the full context.

 

---

Available now on LINE, Messenger, and right here on our website.
Chat with Alstro via our Gentle Doves LINE Official Account, Facebook Messenger, or the chat bubble on this site 👇

💬 Chat on LINE

 💬 Chat on Messenger